A New Gmail Problem: What You Need to Know to Keep Your Emails Safe

 

People who use Google's email service must know about a newly found trouble which wasn't highlighted by an in-app alert recently. Every individual owning such an email account is going to run into this issue. Luckily, there's a different way to deal with it.

 

Microsoft has pointed out an issue where emails sent from Outlook are wrongly being marked as spam by Gmail's filters. This mistake, identified as a glitch, results in legitimate emails being tagged as dangerous or junk, blocking their path to the intended inboxes. To tackle this problem, Microsoft has proposed a workaround, helping users to safeguard their messages from being incorrectly classified and lost.

 

It's important to understand that email platforms like Gmail deploy special systems designed to sift through emails, aiming to trap spam. This is key for enhancing user safety by minimizing risks associated with harmful or unnecessary emails. However, challenges arise when these systems falsely flag emails sent through Outlook as spam or malicious, despite them being safe.

 

Gmail blocks some emails in Outlook:

Some people using Outlook to send emails, particularly those with addresses linked to specific countries, have been facing troubles with Gmail. Essentially, Gmail has been marking these emails as spam, putting them into the spam folder and tagging them as potentially harmful.

 

The problem doesn't affect many, but Google suggests it's because these emails might closely resemble spam. They've taken this measure to cut down on risk, but it means some genuine emails aren't getting through.

 

To counter this, the team behind Outlook is looking into how to stop their emails from being wrongly marked. In the meantime, Microsoft recommends creating a new email alias on Outlook.com for sending messages to Gmail, which should bypass the issue. This workaround keeps everything else the same - your inbox, contacts, and settings won't change.

 

However, Microsoft hasn't yet explained why Gmail is flagging these emails. It might have something to do with new rules Gmail has put in place for bulk emails and tighter spam filtering.